Customer Feedback – Extension for Magento® 2

Solwin M2
Customer Feedback

The Magento 2 Customer Feedback extension allows the shoppers to add any suggestions, bugs, or compliments about products or services offered on the website. It adds a floating ‘Feedback’ button and a fully functional feedback form on every page of the website.

Upon submission, the feedback form sends an email with customer details to the store owner. Store owners can also set custom transactional mail templates for feedback.

It includes Google Recaptcha functionality to protect your site from spam. Customer Feedback extension helps store owners to understand customers tastes and needs about your store. Set the Feedback form in the left, right, top, or bottom position. Set feedback form an open style that is on click or hover.

The feedback form is fully customizable. Admin can change or add feedback form fields and set up triggers for actions. The extension can be easily managed from the back-end admin panel and it has been optimized to deliver great performance across multiple platforms.

Lifetime Update
Bug Free Code








Free lifetime upgrade

3 months free support

Meets magento standards

6 Reasons to buy this product

30% discount on all products

Magento Version

CE 2.1.x - 2.2.x - 2.3.x - 2.4.x EE 2.1.x - 2.2.x - 2.3.x

Last Updated

05th September 2020

Key Features covered to grow your business

Enable/disable from backend

Ability to enable/disable extension from backend.

Allows customers to write feedback

The form allows customers to write detailed feedback in the manner they want.

Add Google reCaptcha

Protect your site from spam using Google reCaptcha.

Improve your business strategy

Feedback about your store helps you improve formulating your business strategy.

Great Support

We’re active for any support issues and feature suggestions.

Easy To Install & Manage

Provides fully customizable interface for from backend that is easily manageable.

You can utilize Reward points for your purchase on Solwin store. You must be logged in to your Solwin store account to earn reward points for social media share. For more details visit Customer Loyalty Program


Customer Feedback – Feedback Form
Customer Feedback – Feedback Grid
Customer Feedback – View Feedback
Customer Feedback – Configuration Settings
Customer Feedback – Google reCaptcha and Email Settings
Customer Feedback – Admin Setting

Why needed this extension for your Magento store?

Mobile & Electronic Store

Offer several features on your mobile & electronics store to sell products like smartphone, TV, computers, printers and accessories.

Fashion Store

Super charge your online store for ready-made clothing, footwear, lifestyle products, accessories, makeup, hairstyle, watch, etc.

Grocery Store

Provide stimulate shopping experience with wider selection or special displays to become a power user of your supermarket store.

Food Store

Allow visitors to view the availability of food items and possible offers like great discounts for free home delivery and much more.

Cake Store

Provide 100+ cake options with yummy recipies and better services showcase like free gits and other benefits for your bakery store.

Jewelry Store

Give a next level heights to your online diamond and jewellery store and make your customer happy after this extension installation.

Gift Store

Start selling gifts online for men, women, kids, wife, husband, girlfriend, boyfriend for Birthday, Anniversary, Marriage, etc.

Watch Store

Make an online, international and local leading luxury watch store, with over multiple international brands for women, kids and men.

Why To Choose Extension From Solwin?

The key reasons why you should choose magento extension from solwin product store.

Magento Extension Builder
100% Open Source Easy To Customize
Follows Magento Code Architecture
Easy To Installation And Use
Quick Support

Feeling convinced now?

This extension will give the ability to become a power user with your existing Magento 2 setup and make your eCommerce store to new heights.

Bulk Purchase Discount


When Buying

2 Licenses


When Buying

3 Licenses


When Buying

5 Licenses








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User Installation Guide

Installation Process

Note: Please take a backup of your all Magento files and database before installing or updating any extension.

Download the extension file:
  1. Download the Customer Feedback extension .ZIP file from using your Solwin Infotech website account.
  2. Extract the .ZIP file which contains another .ZIP files.
  3. If you have purchased the extension for the Community Edition, then you will see the extension .ZIP file for Magento 2.1.x, and Magento 2.2.x version.
    If you have purchased the extension for the Enterprise Edition, then you will see the extension .ZIP file for Magento 2.1.x and Magento 2.2.x version.
Extension Installation:

For Magento 2 Community Edition,

  1. If you are using Magento 2.1.x then you need to extract file.
    If you are using Magento 2.2.x then you need to extract file.

For Magento 2 Enterprise Edition,

  1. If you are using Magento 2.1.x then you need to extract file.
    If you are using Magento 2.2.x then you need to extract file.

Following 2 to 6 steps are the same for Community and Enterprise edition.

  1. Copy the app folder and paste it into your magento ROOT directory.
  2. Run upgrade command as specified : php bin/magento setup:upgrade
  3. Clear the cache either from the admin panel or command line php bin/magento cache:clean
  4. Now, you can see the Solwin menu in admin panel. Please go to Solwin -> Customer Feedback -> Configuration and select Enable to Yes.
  5. Change/Set all other options as per your requirements and save settings.

Change Log

Version 1.0.7 :

Added New folder structure according to Magento version

Updated Installation process enhancement

Updated Admin panel menu file

Version 1.0.6

Added Compatibility for Magento 2.2

Version 1.0.5

Added Take URL of page when submit feedback form

Version 1.0.4

Fixed Compilation errors

Version 1.0.3

Fixed Minor bug fixes

Version 1.0.2

Fixed Compilation errors

Version 1.0.1

Fixed Minor bug fixes

Version 1.0

* Initial Release