Customer Feedback – Extension for Magento® 2

Solwin M2
Customer Feedback





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Magento 2 Customer Feedback extension allows visitors to leave feedback or comments about a product or service on a website. It provides a great way to improve customer service and increase the reputation of your business.

  • Allows customers to write feedback.
  • Improve formulating your business strategy.
  • Protect your site from spam using Google reCaptcha.
  • Display Different Types Of Labels.

CE 2.1.x - 2.2.x - 2.3.x - 2.4.x
EE 2.1.x - 2.2.x - 2.3.x

It is very important to hear what your customers think about your products and services. This Magento 2 Feedback extension will facilitate you to get the customer experience, increase the selling opportunities, and increase your brand satisfaction.

Magento 2 Customer Feedback extension allows the shoppers to add any suggestions, bugs, or compliments about products or services offered on the website. It adds a floating ‘Feedback’ button and a fully functional feedback form on every page of the website.

Upon submission, the feedback form sends an email with customer details to the store owner. Store owners can also set custom transactional mail templates for feedback.

It includes Google Recaptcha functionality to protect the site from spam. This Magento 2 feedback extension helps store owners to understand customers tastes and needs about the store. Set the Feedback form in the left, right, top, or bottom position. Set feedback form in an open style that is on click or hover.

The feedback form is fully customizable. Admin can change or add feedback form fields and set up triggers for actions. The extension can be easily managed from the back-end admin panel and it has been optimized to deliver great performance across multiple platforms.

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    Perfect module to get more feedback on our product. It is working so nicely and precisely. I Would like to fully recommend this module.

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    Integrated into our theme without any issues. Save my lots of time. A great extension to boost sales. Highly recommended!

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    I think my customers are leaving more reviews after installing this extension into my eCommerce shoes store. Excellent extension from Solwin again! The support is terrific!

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    I would definitely recommend this product because of the quality and support. I had an issue with the install and the support team had solved the problem on the spot. Excellent service!

  5. gravatar

    It’s amazing and just works out of the box. I recommend it. Great product, extremely flexible, and AMAZING support.
    Thank you and keep up the great work!

  6. gravatar

    The best features and fantastic code qualities, no errors.

    Mayur helped me to install it on the lower Magento 2 version.
    Thank you again.

  7. gravatar

    They provide us with excellent and fast service! Great extension. Good job!

  8. gravatar

    I want to give one word to the Solwin team “Perfect”!

  9. gravatar

    It is a simple extension but it does the job well. Our review ratings went up by 50% and the number of reviews is multiplied. This is the best extension I have had. Thanks a lot!

  10. gravatar

    Great extension to boost sales. Best support I ever received. I recommend using this tool.

  11. gravatar

    I found getting customer feedback is very essential for my online business.

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    Awesome tool to let my customers give their feedback after purchasing my products.

  13. gravatar

    Best module that has improved my business growth. Getting customers’ feedback helped me to make my products even better and perfect. Great work Solwin team.

  14. gravatar

    Helpful product. I found it very easy to set the feedback button on my website. Now I am able to learn more about my customers’ needs about my brand from their feedback.

  15. gravatar

    It is the best module that fits my requirement. Customers are happy to share their reviews and my conversion is growing simultaneously.

Only logged in customers who have purchased this product may leave a review.

Frequently Asked Questions

Can I set this Magento 2 feedback extension on every page of the website?

Yes, the customer Feedback Magento 2 extension that can be set on every product page of your website.

Does this extension secure my site from spam?

Don’t worry! It already includes Google reCaptcha functionality to avoid spam on your website.

If I want to change or add feedback form fields, can I?

Yes, it is a fully customizable feedback form.

Are you providing the installation service?

Yes, we provide a professional installation service. You can hire us for installation process and customization if required.

How can I get tech support?

Currently, you can contact our technical support team via:
Support center:
Email us at :

What files and documents does the package include?

Every extension pack includes the following items:
Extension files, Installation Guide, User Guide. License code, Documentation etc.

Will I get free support and updates?

Yes, after buying premium Magento 2 extension by Solwin, you’ll get free lifetime updates for the products. Each purchased extension includes 3 months of free support.

Are Solwin extensions are compatible with 3rd party themes?

All Solwin Magento 2 extensions are tested on four most popular themes: FreeGo, Luma, Ultimo, and Porto.

How can I become an affiliate partner?

You can earn upto 50% on every order by helping Solwin’s extension. To join the affiliate program, you need to create an account on our website, go to the footer, and select the ‘Affiliate’. After that register yourself and complete the verifying process of your Affiliate profile!
More details about the Solwin Affiliate program is here –>

Are Solwin’s extensions mobile-friendly?

All the Magento 2 extensions by Solwin are compatible with mobile devices.

Change Log

Version 1.0.9 :

Added Compatibility for Magento 2.4.4

Version 1.0.8 :

Added Compatibility for Magento 2.4.3

Version 1.0.7 :

Added New folder structure according to Magento version

Updated Installation process enhancement

Updated Admin panel menu file

Version 1.0.6

Added Compatibility for Magento 2.2

Version 1.0.5

Added Take URL of page when submit feedback form

Version 1.0.4

Fixed Compilation errors

Version 1.0.3

Fixed Minor bug fixes

Version 1.0.2

Fixed Compilation errors

Version 1.0.1

Fixed Minor bug fixes

Version 1.0

* Initial Release

User Installation Guide

Installation Process

Note: Please take a backup of your all Magento files and database before installing or updating any extension.

Download the extension file:
  1. Download the Customer Feedback extension .ZIP file from using your Solwin Infotech website account.
  2. Extract the .ZIP file which contains another .ZIP files.
  3. If you have purchased the extension for the Community Edition, then you will see the extension .ZIP file for Magento 2.1.x, Magento 2.2.x, Magento 2.3.x and Magento 2.4.x version.
    If you have purchased the extension for the Enterprise Edition, then you will see the extension .ZIP file for Magento 2.1.x, Magento 2.2.x and Magento 2.3.x version.
Extension Installation:

For Magento 2 Community Edition,

  1. If you are using Magento 2.1.x then you need to extract file.
    If you are using Magento 2.2.x then you need to extract file.
    If you are using Magento 2.3.x, Magento 2.4.x then you need to extract file.

For Magento 2 Enterprise Edition,

  1. If you are using Magento 2.1.x then you need to extract file.
    If you are using Magento 2.2.x then you need to extract file.
    If you are using Magento 2.3.x then you need to extract file.

Following 2 to 6 steps are the same for Community and Enterprise edition.

  1. Copy the app folder and paste it into your magento ROOT directory.
  2. Run upgrade command as specified : php bin/magento setup:upgrade
  3. Clear the cache either from the admin panel or command line php bin/magento cache:clean
  4. Now, you can see the Solwin menu in admin panel. Please go to Solwin -> Customer Feedback -> Configuration and select Enable to Yes.
  5. Change/Set all other options as per your requirements and save settings.








3 Months free spport

3 months free support

free lifetime upgrade

Free lifetime upgrade

bug free code

Bug free code

30 days money back

30 days money back

50% discount on all products

Key Features covered to grow your business

Enable/disable from backend

Ability to enable/disable extension from backend.

Allows customers to write feedback

The form allows customers to write detailed feedback in the manner they want.

Add Google reCaptcha

Protect your site from spam using Google reCaptcha.

Improve your business strategy

Feedback about your store helps you improve formulating your business strategy.

Great Support

We’re active for any support issues and feature suggestions.

Easy To Install & Manage

Provides fully customizable interface for from backend that is easily manageable.


Customer Feedback – Feedback Form

The store owner can collect feedback from customers regarding any suggestions, bugs, or compliments about products or services with the floating ‘Feedback’ button and a fully functional feedback form.

Customer Feedback – Feedback Grid

The store owner can view the feedback of different customers in the feedback grid.

Customer Feedback – View Feedback

The store owner can view the full feedback information with a few clicks and change status of the feedback.

Customer Feedback – Configuration Settings

The store owner can set all configuration settings such as image height, image width, image for tab slider, tab location, speed, and position of the button.

Customer Feedback – Google reCaptcha and Email Settings

The store owner can change the general settings, reCaptcha settings, and email setup options from the admin panel.

Customer Feedback – Admin Setting

Benefits of Customer Feedback – Extension for Magento® 2

for store owners

  • Establish trustworthiness towards your brand.
  • Encourage customers to purchase from the store.
  • Gain customer loyalty and attract more customers.
  • Know your customers views about the products easily.

for customer

  • Get reliable customer experience.
  • Help customer to know the products review.

Why To Choose Extension From Solwin?

Meets Magento
Meets Magento Standards
00% Open Source
100% Open Source Easy To Customize
2000+ -Happy Customer
2000+ Happy Customers
Easy To Installation
Easy To Installation & Use
90 Days Free
90 Days Free Support

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