The Magento 2 Customer Feedback extension enhances shoppers experience by adding a floating ‘Feedback’ button and a fully functional feedback form on every page of the website. Upon submission the feedback form sends an email with customer details to store owner. Store owner can also set custom transactional mail template for feedback. Add google recaptcha functionality to protect your site from spam. Customer Feedback extension helps store owner to understand customers taste and needs about your store. Set Feedback form in left,right,top or bottom position. Set feedback form open style that is on click or hover.
If customers can get feedback feature on entire Magento store, it will certainly help to save their valuable time. This Magento Feedback extension has been specially carved out for customers to write feedback about an entire magento website. As an admin, store owner have complete control over the feedback displayed about your Magento store. The Magento feedback extension can be easily managed from the back-end admin panel. It has been optimized to deliver consistent performance across multiple platforms.
Customer Feedback Key Features
Enable/disable from backend
Ability to enable/disable extension from backend.
Allows customers to write feedback
The form allows customers to write detailed feedback in the manner they want.
Customizable email template
Set custom transactional email template for customer feedback.
Add Google reCaptcha
Protect your site from spam using Google reCaptcha.
No need to configurations
No need to configure any extra email server settings
Improve your business strategy
Feedback about your store helps you improve formulating your business strategy.
How to Install?
Note: Please take backup of your Magento installation (files and database) before install/update any extension.
1) Create folder structure /app/code/Solwin/CustomerFeedback/
2) Download the .ZIP file from the Solwin Infotech website
3) Extract the contents of the .ZIP file to the folder you just created
4) Run install commands: php bin/magento setup:upgrade
5) Clear Cache
6) Go to ‘Customer Feedback -> Configuration’ and select Enabled to Yes.
Set all other options for customer feedback functionality as per your requirements and save settings.