Most of the time customers have some questions or doubts about the product when they go for online shopping, and many customers do not prefer to purchase if they have any uncertainty about the product services, utility, or functionality. Once the customer is satisfied with getting their questions’ answers and clear out the doubts about the product, they won’t hesitate to purchase the product.
With the Product Inquiry Magento 2 extension, your customers can directly query any product from the website. This will help you to increase the sales by getting more information about the products and services offered by your company.
Using this Magento 2 inquiry extension customers or dealers can inquire about a particular product by filling an inquiry form. It will display a simple inquiry form in the popup and save inquiry using ajax. Admin gets an email notification of customers queries about a particular product.
Registered & Unregistered both customers can send the inquiry, If the customer is not registered then it will display the customer as a “Guest Customer” on the admin side.