Product Inquiry – Extension for Magento® 2

Solwin M2
Product Inquiry

4.77

4.77

13

Reviews

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Magento 2 Product Inquiry extension support the customers to inquire about a product directly from the product page.

  • Allows guest customers to send inquiry.
  • Able to see past inquiry list.
  • Easy to customize the look and design of inquiry form.
  • Easy to manage multiple inquiries from backend.

CE 2.1.x - 2.2.x - 2.3.x - 2.4.x | EE 2.1.x - 2.2.x - 2.3.x

Magento 2 Product Inquiry extension allows customers to inquire about a product directly from the product page.

Most of the time customers have some questions or doubts about the product when they go for online shopping, and many customers do not prefer to purchase if they have any uncertainty about the product services, utility, or functionality. Once the customer is satisfied with getting their questions’ answers and clear out the doubts about the product, they won’t hesitate to purchase the product.

Using this Magento 2 inquiry extension customers or dealers can inquire about a particular product by filling an inquiry form. It will display a simple inquiry form in the popup and save inquiry using ajax. Admin gets an email notification of customers queries about a particular product.

Registered & Unregistered both customers can send the inquiry, If the customer is not registered then it will display the customer as a “Guest Customer” on the admin side.

  1. gravatar

    This extension is great – helps shoppers contact me for customizations specific to a product and logs the requests. Solwin support was able to help me customize the extension to meet my needs. East to work with and fast to reply – 5 stars!

  2. gravatar

    Good Extension for product inquiry and support is quite fast!

  3. gravatar

    Works as described. I ran into a small issue with my forms not sending or being saved in the admin section after launching the site – but support fixed it quickly. Good extension and customer service.

  4. gravatar

    This extension has provided us with an easy way to make sure our customers can submit us inquiry for any product. Not only is the extension excellent and does exactly what it says. Thanks!!

  5. gravatar

    Excellent products with powerful features. Documentation is very easy to understand and good customer support.

  6. gravatar

    This extension works exactly as what we need. Awesome customer support. Thanks

  7. gravatar

    The configuration of the module is very good and easy to understand. Great support team.

  8. gravatar

    This product is a perfect module to deal with my customers. Customers whether they registered or non-registered both can raise their queries about any product. I can help them to get a quick reply. It helps me to remove doubts from the customer’s mind and it make my business grow.

  9. gravatar

    Easy interactions with my customers to solve their product related queries. Excellent experience!

  10. gravatar

    This extension works exactly as what we need. Awesome customer support. Thanks

  11. gravatar

    This module does what it tells. I got very good customer support as I had issues while installing this extension but the support team responded quickly. Thanks Solwin.

  12. gravatar

    I found it comfortable to deal with my customers’ queries about my products. It helps me to increase sales volume as well.

  13. gravatar

    Works well. Magento 2 product inquiry extension helps customers to submit any inquiry for any product easily. Very dedicated support team, ready to help any time.

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Frequently Asked Questions

Can I set an auto-response message after the customer inquiry?

No, The store owner can do it manually from the admin email settings.

Is there any functionality to delete multiple inquiries together?

Yes, you can delete multiple inquiries by using mass action.

What if I’m not able to install your extension on my Magento 2 store?

Feel free to contact our support team. They will help you to install this extension.

Are you providing the installation service?

Yes, we provide a professional installation service. You can hire us for installation process and customization if required.

How can I get tech support?

Currently, you can contact our technical support team via:
Support center: https://support.solwininfotech.com
Or
Email us at : support@solwininfotech.com

What files and documents does the package include?

Every extension pack includes the following items:
Extension files, Installation Guide, User Guide. License code, Documentation etc.

Will I get free support and updates?

Yes, after buying premium Magento 2 extension by Solwin, you’ll get free lifetime updates for the products. Each purchased extension includes 3 months of free support.

Are Solwin extensions are compatible with 3rd party themes?

All Solwin Magento 2 extensions are tested on four most popular themes: FreeGo, Luma, Ultimo, and Porto.

How can I become an affiliate partner?

You can earn upto 50% on every order by helping Solwin’s extension. To join the affiliate program, you need to create an account on our website, go to the footer, and select the ‘Affiliate’. After that register yourself and complete the verifying process of your Affiliate profile!
More details about the Solwin Affiliate program is here –> https://www.solwininfotech.com/affiliate/

Are Solwin’s extensions mobile-friendly?

All the Magento 2 extensions by Solwin are compatible with mobile devices.

Change Log

Version 2.1.4 :

AddedCompatibility for Magento 2.3

AddedProduct image display in the product inquiry grid for fast and easy checking

AddedIn view inquiry page in admin the product name, sku, image and URL display so store owner can check this

UpdatedImprove the configuration input fields validation

FixedThe compile error

Version 2.1.3 :

Added New folder structure according to Magento version

Updated Installation process enhancement

Updated Admin panel menu file

Version 2.1.2 :

Fixed Minor bug fixes

Version 2.1.1 :

Added Compatibility for Magento 2.2

Version 2.1.0 :

Fixed Minor bug fixes

Version 2.0.9 :

Fixed URL of Google reCaptcha

Version 2.0.8 :

Added Compatibility of Magento 2.1.6

Version 2.0.7 :

Added Google reCaptcha

Added Count how many customer has inquired for particular product

Added Admin can reply from backend to customer

Version 2.0.6 :

Added Magento 2.1.1 Compatibility! (Added Patch)

Version 2.0.5 :

Added Request For tab in Customer My Account Page

Version 2.0.4 :

Fixed Fix compilation errors

Version 2.0.3 :

Fixed Minor fix

Version 2.0.2 :

Added UI Component Grid Support

Version 2.0.1 :

Fixed Minor bug fixes

Version 2.0 :

Added Compatibility for Magento 2.0.6

Version 1.0 :

* Initial Release


User Installation Guide

Installation Process

Note: Please take a backup of your all Magento files and database before installing or updating any extension.

Download the extension file:
  1. Download the Product Inquiry extension .ZIP file from solwininfotech.com using your Solwin Infotech website account.
  2. Extract the .ZIP file which contains another .ZIP files.
  3. If you have purchased the extension for the Community Edition, then you will see the extension .ZIP file for Magento 2.1.x, Magento 2.2.x, Magento 2.3.x and Magento 2.4.x version.
    If you have purchased the extension for the Enterprise Edition, then you will see the extension .ZIP file for Magento 2.1.x, Magento 2.2.x and Magento 2.3.x version.
Extension Installation:

For Magento 2 Community Edition,

  1. If you are using Magento 2.1.x then you need to extract solwin-productinquiry-m2-2.1.x.zip file.
    If you are using Magento 2.2.x then you need to extract solwin-productinquiry-m2-2.2.x.zip file.
    If you are using Magento 2.3.x, Magento 2.4.x then you need to extract solwin-productinquiry-m2.zip file.

For Magento 2 Enterprise Edition,

  1. If you are using Magento 2.1.x then you need to extract solwin-productinquiry-m2-EE-2.1.x.zip file.
    If you are using Magento 2.2.x then you need to extract solwin-productinquiry-m2-EE-2.2.x.zip file.
    If you are using Magento 2.3.x then you need to extract solwin-productinquiry-m2-EE.zip file.

Following 2 to 6 steps are the same for Community and Enterprise edition.

  1. Copy the app folder and paste it into your magento ROOT directory.
  2. Run upgrade command as specified : php bin/magento setup:upgrade
  3. Clear the cache either from the admin panel or command line php bin/magento cache:clean
  4. Now, you can see the Solwin menu in admin panel. Please go to Solwin -> Product Inquiry -> Configuration and select Enable to Yes.
  5. Change/Set all other options as per your requirements and save settings.

Edition

$49

$199

Support

+$49

+$29

Free

3 Months free spport

3 months free support

free lifetime upgrade

Free lifetime upgrade

bug free code

Bug free code

30 days money back

30 days money back

50% discount on all products

Key Features covered to grow your business

 

Easy to Install and Manage

Provides fully customizable interface of the extension, beginner can easily setup.

 

User Friendly Interface

Add an Inquiry Form on every product’s detail page like form in pop up.

 

Rich Configuration Options

Option to enable/disable and contain rich configuration options to configure it.

 

Easy To Customize

Easy to customize the look and design of inquiry form for end-user.

 

Allows Guest Customers

Registered & Unregistered both customers can send the inquiry.

 

Past Inquiry List

Store owner can see their past inquiry list in backend after login.

Screenshots

Product Inquiry Magento 2 Extension – Product Detail Page

Product Inquiry Magento 2 extension helps the store owner to set the "Inquire More" button on the product detail page. So, customers can clear their doubts related to the products directly from the product page.

Product Inquiry Magento 2 Extension – Send Inquiry

The store owner can set an interactive query form for customers using this Product Inquiry Magento 2 extension, and customers can send an inquiry to the store owner directly by clicking on the 'Submit' button.

Product Inquiry Magento 2 Extension – Product Page Tab View

Customers can also see the inquiry form in the product page tab view.

Product Inquiry Magento 2 Extension – Admin Accout list

The store owner can view all the inquiries from the admin account list and start taking action on their inquiries.

Product Inquiry Magento 2 Extension – Admin View Inquiry list

Product Inquiry Magento 2 Extension – Manage Inquiry

The store owner can manage all product-related queries from the admin site and can view the question and give answers to those queries. Also, the admin can change the inquiry status from the backend.

Product Inquiry Magento 2 Extension – Admin Edit Inquiry

The store owner can edit the admin inquiry form from the dashboard for customers.

Product Inquiry Magento 2 Extension – Admin Settings

The store owner can set enable/disable the extension, default status, inquiry button title, and how inquiry in the product information tab.

Product Inquiry Magento 2 Extension – Admin Inquiry count Setting

The store owner can set count settings as well. Also, the store owner can show the count of customers who had already inquired about the particular product.

Product Inquiry Magento 2 Extension – Admin Inquiry enable Setting

Product Inquiry Magento 2 Extension – Admin Email Setting

It allows the store owner to email setup options, where admin can choose the Email template, Email sender, and insert the receiver's Email id.

Product Inquiry Magento 2 Extension – Admin Google Captcha

This Magento 2 extension allows the store admin to set the Google reCaptcha key for validation.

Benefits of Product Inquiry – Extension for Magento® 2

for store owners

  • Increase online shopping experience.
  • Expand the customer list effortlessly.
  • Encourage customers to make purchase decision.
  • Increase sales and demand of the product.
  • Get email notification about customer queries.

for customer

  • It helps customers to clear their product related doubts and take action quickly.
  • Ask product related queries easily.
  • Get answer form The store owner directly.
  • Customer get complete satisfaction about the product.

Why To Choose Extension From Solwin?

Meets Magento
Meets Magento Standards
00% Open Source
100% Open Source Easy To Customize
2000+ -Happy Customer
2000+ Happy Customers
Easy To Installation
Easy To Installation & Use
90 Days Free
90 Days Free Support

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