The Magento 2 Product Questions & Answers extension is an ideal solution for marketplaces, e-commerce sites, and selling products that require FAQs to help customers. Customers will be able to ask questions about the product and other shoppers can answer the questions in a discussion format.
This Magento 2 Product Questions extension allows customers/visitors to ask product-related questions and answers from the product page. If any customer has a question about the product, he may ask it under the Q&A section area by filling in form details like Name, Email, Subject(optional) & Question.
After this successful authentication, the product question will be saved in the database and an e-mail will be sent to the store owner which is already saved in the admin panel. After approval by the store owner, the answer to a particular question will be displayed on the product view page under the Q&A tab.
Sometimes customers hesitate to buy products online, if they have doubts about several factors including its quality, pricing, shipping, etc. For this reason product Q&A is the best solution to overcome this type of customer doubt. Make the website more interactive and user-friendly with this useful Magento 2 questions and answers extension and increase store sales.